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Privacy Policy

Five Points Fitness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.

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1. Information We Collect

We may collect the following personal information when you interact with our website forms, booking systems, or services:

  • Full name

  • Phone number

  • Email address

  • Any information you voluntarily provide through forms or communication.

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and manage fitness training sessions and appointments

  • To communicate important service updates

  • To provide customer support

  • To send SMS messages related to appointments, scheduling, reminders, and fitness updates

  • To improve our services and customer experience

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3. SMS Communications 

By submitting your phone number through our website forms or other opt-in methods, you expressly consent to receive non-marketing and/or service-related SMS messages from Five Points Fitness.

These messages may include:

  • Appointment confirmations and reminders

  • Class or session scheduling updates

  • Account or service notifications

  • Customer support messages

Message frequency varies. Message & data rates may apply depending on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

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4. Data Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers (such as GoHighLevel) who assist in operating our business and delivering services, under strict confidentiality agreements.

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5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

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6. Your Rights

You may request to:

  • Access your data

  • Update or correct your information

  • Request deletion of your information

To do so, contact us using the information below.

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7. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Five Points Fitness
Email: contact@fivepointsfit.com | management@fivepointsfit.com

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